Getting Access to SiteImprove
If you are a website owner and/or developer responsible for fixing accessibility issues on your website, you will be contacted by WebTech to get set up in SiteImprove. When contacted, you will receive a link to authenticate via your WWU account. This means you can use your WWU email address to log in to SiteImprove.
Once you are logged in, it is recommended to go through the Getting Started for New Users interactive tutorials, especially the introductory and accessibility tutorials. They will guide you through navigating the dashboard, how to find accessibility issues, and where to get general assistance on using SiteImprove.
The following workflow outlines the recommended steps for those using SiteImprove to make their websites more accessible:
- Once your pages have been assigned, you can navigate to your set of pages on the dashboard.
- Go to the Accessibility sub-menu and select the Issues tab.
- Drop down the “Responsibility” filter and choose the option that best suits your role.
- Your choices will be either Editor (for content), Developer, or Webmaster.
- Start with the first error in the list, remediating as suggested, until no more pages have that error.
- If you use Atlassian JIRA or another kind of workflow app, you could manually add errors as tickets to keep track of progress.
- Repeat step 4 with all errors and warnings until all pages are fixed.
As you are remediating accessibility issues on your site, you may come across errors that are false positives, or aren’t truly errors based on the web pages’ context. If you run into an error or warning on SiteImprove you know doesn’t need a repair (based on accessibility testing that you or WebTech has done), you can make a note for specific pages on your site.
Steps for Adding Notes to Issues
- In SiteImprove, select Accessibility from the dashboard. A submenu will appear.
- Select Issues in the submenu to bring up the list of accessibility issues, and choose the issue in question.
- Under the list of pages, choose the “Decision for this occurrence” button with the gear icon. A dialog will appear.
- In the dialog, select the “Add note” drop-down and explain why the issue can’t be fixed on that page.
If you have questions about your website’s SiteImprove results, or require additional assistance from WebTech, please contact Carly Gerard, Web Accessibility Developer (email@example.com, or firstname.lastname@example.org).